Merlin 1030 Informations techniques

Merlin 1030/3070Classic MailDesign PackageFor Release 1.6Site SurveyRecord Merlin System DataProcedure:Record Merlin system information on the Site Su

Company GreetingsDay Greeting: ▲ 1 - 1❉ Note: Record Auto Attendant and Call Routing information in Day Top-Level Menu - ▲ 2 - 3"Thank you for ca

Call Routing WorksheetDay OperationCompany Greeting: "Thank you for calling [YOUR COMPANY NAME]." ▲ 1 - 1Top-Level Menu: ▲ 2 - 3Script the T

❉ Note: To design additional routes, reproduce this page.DaySelector Code Key #❑❑❑❑❑❑Hear a Message (Announcement Only)Message Script:Transfer to an I

Call Routing WorksheetNight Operation❑❑❑Company Greeting: "Thank you for calling [YOUR COMPANY NAME]. We are currently closed.Our business hours

❉ Note: To design additional routes, reproduce this page.NightSelector Code Key #❑❑❑❑❑❑Hear a Message (Announcement Only)Message Script:Transfer to an

Mailbox Assignment Sheet▲ 7Mailbox OwnerNo.Mailbox OwnerNo.1042114312441345144615471648174918501951205221532254235524562557265827592860296130623163326

Mailbox Owner No. Mailbox OwnerNo.749287592976930779317893279933900934901935902936903937904938905939906940907941908942909943910944911 9459129469139479

Mailbox OwnerNo. Mailbox OwnerNo.962981963982964983965984966985967986968987969988970989971990972991973992974993975994976995977996978997979998980999Cla

Classic MailInstallation OverviewSystem Connections:To understand how the Classic Mail operates it is important to understand the concept of Telephone

Interposed Lines:Even though Classic Mail Telephone Emulation operates just as a person does when answering calls comingin on outside lines, it can’t

❑❑❑❑Determine Voice Mail Access LinesProcedure:Decide which Merlin line ports to use for internal voice mail access.Requirements:The Classic Mail is m

Voice Mail Access LinesPrimary Method - Dedicated AccessThe preferred method of providing voice mail access for internal users is to use vacant Tel.Co

Secondary Method - Time Shared AccessIf vacant Tel.Co. ports are not available to provide dedicated voice mail access, existing telephone line an be i

❑❑❑❑❑Determine Administrator’s Mailbox NumberProcedure:The administrator’s functions must be assigned to a mailbox. This designation is assigned tothe

❑❑❑❑Determine the Rings Before Answering Incoming CallsProcedure:Determine how long the Classic Mail should wait before answering incoming calls.Requi

❑❑Complete Call Routing WorksheetsProcedure:Use the Call Routing worksheets to document the call routing design.Requirements:Each telephone key 1 thro

Merlin 1030/3070Site SurveyGeneral InformationCompanyStreetCityStateZipPhone( )ContactInstalling TechnicianMerlin System InformationMerlin Model: 1030

Merlin 1030/3070 Voice Terminal ConnectionsIntercomOccupiedVacant10❑ ❑11TE-1❑12TE-2❑13TE-3❑14TE-4❑15❑ ❑16❑ ❑17❑ ❑18❑ ❑19❑ ❑20❑ ❑21❑ ❑22❑ ❑23❑ ❑24❑ ❑25

Voice Terminal/Mailbox Data Sheet(Copy this page for each mailbox)User Name:Intercom #:Type:Name SpellingMailbox #:Regular ❑Guest ❑Off-Site Message A

Merlin 1030/3070Classic MailApplication DesignAccess Code Required:▲ 6 - 1(star)Group Call Mailbox #1▲ 5 - 9GCD #850Rings Before Answer - Transfers▲